Women's bracelet faceted tiffany green zircons Silver – Alary Athena Collection

SHIPPING

Italy:

• Shipping cost: € 5.00
• Free shipping for orders over €70.00
• Delivery time: 1-3 business days

European Countries:

• Shipping cost: calculated at checkout
• Delivery time 3-4 business days

Shipping Details:

• Orders are processed within 1-2 business days
• Shipments are made from Monday to Friday
• Delivery time are calculated from the moment the courier collects the package
• You will receive a tracking number via email to monitor your shipment

Couriers used: BRT and GLS

RETURNS

Right of withdrawal:

• If you are not satisfied with your purchase, you may return the item within 14 days of delivery.

Return conditions:

• Items must be intact and in their original condition
• They must be returned with the original packaging or cases

How to request a return:

• Contact us via email: support@ethereaitalianjewels.com
• Or, if you have an account, request a return directly from your customer area

Refunds:

• Refunds will be issued using the same payment method as the original order, within 5-7 business days from receipt of the return
• Shipping cost are non-refundable
• If you received free shipping, the shipping cost will be deducted from the refund amount

PAYMENTS

Accepted payment methods:

• Credit cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay / Google Pay
• Satispay

Security:

All payments are protected and encrypted.

Our jewelry is made with high quality materials and designed to last, but like any precious object, it requires a little care to preserve its beauty. Here are some useful tips to keep your jewelry in perfect condition.

1. Regular cleaning

To keep your jewelry always shiny, we recommend cleaning it periodically with a soft cloth, preferably microfiber. Avoid using abrasive cloths that could scratch the surface. For silver jewelry, you can use a special silver polishing cloth.

2. Avoid exposure to chemicals

Perfumes, lotions, hair products and detergents can damage the materials and stones. When wearing your jewelry, try to put it on after applying these products, and take it off before using harsh chemicals or detergents.

3. Conservation

Store your jewelry separately, ideally in a box or soft bag, to prevent scratches or tangles. Jewelry with precious and semi-precious stones should be stored in protective containers to prevent damage.

4. Removal before physical activities

To protect your jewelry from knocks or damage, it is recommended to remove it during physical activities such as the gym, swimming or housework. Salt water and chlorine can be particularly harmful to some materials, such as gold and silver.

5. Periodic check-up

Jewelry with stones or settings may loosen over time. To ensure that it remains in perfect condition, it is useful to periodically check the settings and clasps, taking the jewelry to an expert for an inspection.

6. Avoid contact with water (for some materials)

Although many of our jewelry pieces are water resistant, it is always a good idea to remove them before showering, swimming, or washing your hands. Constant exposure to moisture can damage the appearance and durability of your jewelry.

7. Renew the beauty of your jewel

If your jewelry shows signs of wear, you can take it to an expert for a polishing and restoration service. This way, your piece will be as good as new!

In conclusion…

Every piece of jewelry is an investment in time, and with the right care, it can be passed down from generation to generation. Follow these simple tips to keep your jewelry always shiny and in perfect condition.